Shipping Information
We currently ship across Canada and the United States using Canada Post, UPS, Purolator, or FedEx.
Shipping Rates
Within Canada:
- Enjoy FREE shipping on orders of $200 or more.
- Orders under $200 will include a flat $15 shipping fee.
To the United States:
- Orders of $200 or more qualify for FREE shipping.
- Orders below $200 are subject to a $20 shipping fee.
- Please note: Customers are responsible for any applicable duties or import taxes upon delivery.
Shipping Confirmation & Tracking
Once your order has been shipped, we’ll send a confirmation email with your tracking number so you can follow its journey to your doorstep.
Processing Time
Most orders are processed and shipped out within 3 business days.
As a small, independent label, we truly appreciate your patience—if there are any unexpected delays, we’ll communicate promptly and keep you updated every step of the way.
Returns & Lost Packages
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Return shipping costs are the customer’s responsibility.
- Artio Clothing is not liable for packages lost or damaged in transit, so we recommend using a tracked shipping method for returns.
Inventory Notes
Because we also sell in-store, there may occasionally be a slight lag in online inventory updates. On rare occasions, an item you order may have just sold out. If that happens:
- We’ll reach out right away to suggest a similar option, or
- Issue a full refund if no replacement is available.