Privacy Policy
Information We Collect
When you interact with our Site, we gather certain personal data to enhance your shopping experience and fulfill our services.
1. Device Information
What we collect:
- Browser type and version
- IP address and time zone
- Cookie details
- Pages/products you view and how you interact with them
Why we collect it: To ensure the Site displays properly, functions efficiently, and helps us analyze traffic to improve performance.
How we collect it: Automatically, through cookies, log files, tags, pixels, and similar tools.
Disclosure: We may share this data with Shopify, our eCommerce platform provider.
2. Order Information
What we collect:
- Your name
- Billing and shipping addresses
- Payment details
- Email address and phone number
Why we collect it: To process orders, handle payments, arrange delivery, send confirmations, detect fraud, and provide updates or marketing based on your preferences.
How we collect it: Directly from you at checkout or during communication.
Disclosure: Shared with Shopify for order management and fulfillment.
3. Customer Service Info
What we collect: Details you provide when you reach out for support (may include contact and order info).
Why we collect it: To provide timely and accurate customer assistance.
Disclosure: Shared with Shopify for record-keeping and support continuity.
Sharing Your Data
We share your information with service providers like Shopify to operate our online store and honor our contracts with you. In certain legal circumstances, we may disclose your information to comply with legal obligations or to protect our rights.
Learn more about how Shopify handles personal data: Shopify Privacy Policy
Targeted Advertising
We may use your data to show you tailored ads and promotions that are relevant to your interests.
Examples include:
- Google Analytics: Tracks browsing behavior. Opt out at the link below.
- Facebook and Google Ads: Show ads based on your browsing history.
To control these settings:
Digital Advertising Alliance Opt-Out
Using Your Information
We use your personal details to provide and improve our services—this includes processing payments, delivering orders, and keeping you informed about products, offers, or policy changes.
Data Retention
We’ll store your information for our records unless you ask us to delete it. To request deletion, reach out to us via the contact details at the bottom of this page.
Your Rights
For EEA Residents (GDPR)
You have the right to:
- Access the data we hold about you
- Request corrections or deletions
- Transfer your data to another provider
Your data may be initially processed in Ireland and transferred to other countries, including Canada and the U.S. Learn more: Shopify GDPR
For California Residents (CCPA)
You can:
- Request a copy of the personal data we store
- Ask for updates or erasure
- Appoint an agent to act on your behalf
Please reach out via email to make these requests.
Cookies
Cookies help us personalize your experience. We use:
- Functional cookies (for login, checkout, etc.)
- Analytics cookies (to understand usage patterns)
- Advertising cookies (for promotions and remarketing)
You can manage cookies through your browser settings or learn more at www.allaboutcookies.org
Blocking cookies may impact some features of our site.
Do Not Track
Our systems don’t currently respond to "Do Not Track" signals from your browser due to lack of standardized interpretation.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in law, operations, or data practices.
Contact Us
Have questions or concerns? Reach out anytime.
Artio Clothing
Email: info@artioclothing.com
Mail: 879B Millstone Ave, Nanaimo BC V9S5B4
Last updated: June 2025